Bellevue Seattle

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Hey Bagel’s online order policy should be a new gold standard for popular businesses

Hey Bagel's online order policy should be a new gold standard for popular businesses

From their website:

Same day orders for Monday – Friday is a max of 4 dozen bagels. Use the online ordering button.

For Saturday & Sunday we require a minimum of 5 dozen bagels. We often have lines on the weekends…and while they move swiftly, we need to prioritize those waiting. By requiring a minimum of 5 dozen, we’re also emphasizing that these orders are for events, and not so folks can skip the line.

I just…really appreciate the duality and realism of the system. A shitty thing about going to most popular places is feeling like you are a third-tier citizen vs. all the online and Door Dash orders. This policy makes the prospect of standing in line feel more reasonable, vs. getting to the front and still waiting 3 minutes as the counter team preps online pickups.

submitted by /u/druidinan
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