Not only was there no signage posted limiting the hours–and I would have known, because I was leading a half-blind person who would have tripped on it–but there was a disability placard because hey, half blind person. Not that having a disability placard gives you immunity from towing, but it just really adds another element to the whole mess.
Well, on top of that, when I called Lincoln Towing, she immediately took such issue with my tone (no swearing or anything, I just sounded upset like a normal person) that she decided it set the entire interaction. She confirmed they had my car, I asked her for the address, she said she could email it to me, and my email is my name which is very hard to spell so I said my usual line of, “Sure, if you can spell it”, which is what I always say to preface how difficult the spelling is going to be… and she scoffed and hung up. So that was great.
Yeah, I know, she probably wasn’t unreasonable for thinking I was making a slight, but seriously? You hang up for something as little as that? If I was cussing her out that’d be one thing, but I wasn’t. My voice wasn’t even raised, I was prepared to read out a damn email address.
Seriously, fuck this company.
submitted by /u/commanderquill
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