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So I got out of the Comcast internet because of…well…was tired of the price hikes and had in and out service occasionally in the middle of the city. Got centurylink fiber and it worked pretty well for year. Now that it is Quantum by AT&T…yikes. Internet has been out for 2 weeks and will be out for over two weeks, likely months at this rate. I post this as a seriously cautionary tale for anyone considering to use them for service. I am in a house in the city. They have zero idea when it will be fixed or if it will be worked on. Had several conversations with reps where they make promises it is being worked on but can’t tell me anything true because they can’t. Now I just want my last month waived and to cancel and they refuse even after this type of service. They actually told me to try to find a tech working on the road to see if they would help me fix it. Luckily, we have nice neighbors who let us borrow their internet for work. Probably a bit of a sob story, but in Seattle where you have options…pick the other guys. submitted by /u/Whatup_B |
