A 4.9 star rating with over 2,007 reviews? Give me a break lol. I just went there for the first time and there was no wait at noon on a Saturday. The old version, Niku Feast, would have had an hour long wait. Wagyu Factory ruined a good thing Niku Feast started. Its gross how all the meat is just sitting out there like that. The side dishes were super cold and stale. Their pre-made burgers had rock hard buns and mushy middles. The waiter couldn’t get our burner lit/hot for 5 minutes. The meat tasted fine but the burner was so hot that everything charred immediately and they had to switch out our grill after like 10 minutes. Then the desserts were absolutely awful. I had a rose flavored mousse which tasted like a bath salt powder, and they barely had any sugar. Then the waiter acted super insecure and asked for feedback about the restaurant. Weird. I’ve seen tons of tiktok influencers raving about this place, which is out of the ordinary (namely since its not good). I guarantee they are being paid. And then if you look at the google reviews, almost every single one mentions a specific waiter’s name. This, to me, signifies that waiters are in some way bribing or garnering reviews in an inorganic way. There’s no way this place should have a 4.9 star rating. Screw this place!! Bring back Niku Feast. Its a soulless huge corporation and their art design blows.
submitted by /u/Beautiful_Sand1876
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