I purchased a vehicle from Park Place on February 14 and immediately regretted it. Here is what happened:
Safety defect hidden from me at sale. Two days after buying the car, I found out the wheel had been welded by Park Place. This was never disclosed. That’s not a minor oversight; that’s a safety issue that should have been front and center before I signed anything.
They ignored my direct instructions. I told them multiple times clearly and repeatedly not to order a replacement wheel without my approval. They did it anyway.
The price changed three times. I was quoted $550, then $425, then $300. I paid $471. When I asked why, the manager said he ‘misspoke.’
They kept my original wheel. Nobody told me I wouldn’t get it back. When I asked, I was told I’d have to pay $150 to retrieve my own property.
The seat issue. I reported a metal bar in the driver seat that was digging into my SPINE and it wasn’t fixed for at least 2 months.
“Misplaced” Licence Plate. They failed to inform me of my License plate being delivered to the dealership until my temporary plates were within 24 hours of expiring. They had the plates since the 24th of FEBRUARY and my temporary tags expired on March 31st.
Zero communication. My car sat in their service department for three days, two days after I bought it. Not one call, not one text. Every update I got was because I called them first.
If you’re considering buying from Park Place, I strongly urge you to inspect every inch of the vehicle before signing, get every price and promise in writing, and document every conversation. I wish I had done more of that.
I would not buy from this dealership again.
UPDATE: The seat isn’t actually fixed they just foam in there to hide the metal bar.
submitted by /u/Master_Law5498
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