Just want everyone to be aware of yet another shady practice by these delivery companies. Last night I needed groceries before the week but was too tired to go grab them. I also wanted to get to bed quick, so I ordered on Instacart and selected the option “straight to me” for an additional fee. I was surprised when my 6 items took the delivery person over 45 minutes to shop and then got an alert they were “making another delivery” before dropping off mine, I texted them asking if they were delivering to someone else before me and they confirmed. I then requested a refund of the fee from Instacart but was informed that the “straight to me” fee was not actually a fee for being delivered straight to me, but it was simply to “prioritize” the order and I was not refunded.
Idk what hot garbage this is, but just wanted others in Seattle to be aware. I already filed a complaint with the WA state Attorney General for misleading consumer business practices.
submitted by /u/mote0fdust
[link] [comments]