PSA City Sight Seeing Seattle – Double Decker Busses, please be warned!

I recently exited a job as an operations manager for CSS – or as you may know the big red double decker busses that drive thru the downtown area. In the two short months I was there I witnessed numerous safety violations, such as doors unable to close, emergency exits sealed shut, and graver concerns such as the busses tires missing bolts and lug nuts. The owner of this operation is a Danish man who has no connection to the city, and has no care for the safety of his workers or residents. He has already killed 3 other people in his previous franchises, and made numerous jokes about people being trapped on busses – “at least with the open top they can jump off”. In addition to this, I also uncovered that since they started business in 2018 they have never paid the Seattle PSST time to employes. Once I brought this up, I was told there was no “budget” for my position anymore – and most of the drivers working here are those who are not hirable in any other CDL company due to driving history, and criminal history.

They are using an automated narration that is from 2018 and still refers to the “Mercer Center”, and how there WILL be a Seattle opera being built. One of the things that killed my soul the most, and when I realized these people are just using our city was that they still print “Century Link Field” for Lumen field on new pamphlets that were just printed in March of 2025. They hit vehicles and drive away – and I’m genuinely worried that something like a ride the ducks accident will happen again.

What all can I do to draw attention to this? I feel awful knowing this business is operating, and ripping everyone off.

Edit: Also just something that was upsetting – the Danish Owner is claiming that the Free Waterfront Shuttle is killing his business, and the city sucks for allowing them to have this service. As a Seattle resident myself – I am happy that this free service exists, because if not CSS would make $60 off each person just to get from point A to Point B. He has talked about slashing their tires, and reporting them for false violations. I wish I were making this up.