Scam Alert: Regal Meridian Parking

Let me start by saying how much I’ve enjoyed watching movies here. The seats are lush recliners. Most include a great side table. Good screens, fresh popcorn (usually).

And then they changed the parking payment provider. Here’s your new experience play by play.

Pull in. Scan a QR code. Get a text. Weird text. Says something like “text this number to leave”. But few additional instructions. Wonder: did I do this right?

Movie ends. Time to leave. Text number? Oh wait, no service in the UNDERGROUND GARAGE. I’m sure I can just pay when I leave. Attempt to text number anyways.

Of course you can’t pay at exit. You either deal with the text game (takes you to a website. Click more buttons. Pray) or call the number listed on the signage. Cool. Calls number.

Now you’re trapped. Follow number prompts. Get disconnected or back at the main menu.

After 10 minutes of playing, I’m able to leave. I check my account the next day and see a $55 parking charge. Of course.

A week later and multiple back and forth emails with no sight on a resolution.

Please save yourself the anguish and watch your movies elsewhere.