Shout out to local pharmacies and Bob Johnsons in particular

Kind of a boring old person rant here – I’m 50, what do you expect?

I had a couple prescriptions through Rite Aid – they kind of sucked but the location was convenient. Now they are gone and have taken Bartells with them. “I know”, I thought. “I will transfer to Safeway, that is just around the corner”. Their website said “OK, transferring the prescriptions”, but two weeks later there is no sign that they ever attempted to do anything of the sort. I called them multiple times – they never, ever answer the phone, they don’t have voicemail. No offense to the doubtless-overworked folks there but your bosses are not serious people.

So I tried Bob Johnson and a human being answered the phone immediately every time. They even called me to check on something! They filled everything correctly right away! I think I’m in love.

It says something about our late-capitalist hellscape that what might once have been standard customer service is now some kind of minor fucking miracle. All hail the old school businesses, long may they last!