Bellevue Seattle

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United Healthcare Retroactively Cancelled My Coverage For Adding My Newborn Daughter To My Plan

I’ll keep this as simple as I can.

  • Started a new job on 6/10/24
  • Went for an annual physical + a few other doctors visits thru 7/1/24 – 7/31/24
  • Daughter is born on 9/5
  • Add daughter to insurance on 9/5
  • Medical bills arrive at my house on 1/8/25 with “coverage denied”
  • REASON: “No coverage for service dates”
  • Call United asking why I am showing no coverage for doctors visits
  • United says: “Had to cancel your single-user plan, for multi-user plan to include your daughter”
  • Can’t receive coverage for single-user visits, now that multi-user plan is in effect
  • Talk to my HR at work: “That seems wrong, but there might not be anything we can do”
  • Currently stuck with the full cost of my doctors appointments now.
  • About $1000 dollars for telehealth and in-person visits

And so it begins!

I now have hour long appointments with the following people:

  • My work HR to find out if this is legit
  • ADP (my work’s “benefits broker” who gives us health insurance)
  • United Healthcare who is partnered with ADP

What the hell are we doing as country????

submitted by /u/_chksum
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