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Update: Gastro Health Removed my Review after Legal Threats

Update: Gastro Health Removed my Review after Legal Threats

Following up on: https://www.reddit.com/r/Seattle/comments/1saohx1/gastrohealth_in_fremont_sending_cease_and_desists/

My review just happened to disappear from Google Maps, after Gastro Health reported it as a business on Google. I received a DM from another Redditor who mentioned the same happened a week ago. This is a flagrant attempt to suppress criticism of their practices

Ive attached the full contents below, for archival,

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Update: They sent a cease and desist letter to try to remove this review. I hope that tells you what you need to know.

Dr Gregory Bernstein incited long-term pain and bowel dysfunction after recommending and performing a procedure 5+ months ago which future colorectal providers described as contraindicated to symptoms, without cause (the procedure was on an asymptomatic hemorrhoid, incidentally noted during colonoscopy), and likely performed incorrectly. He rushed through the first appointment we had, and didn’t ask many questions. Half my responses were mischarted, and he cut me off wherever I tried to ask questions, or provide detail.

When confronted with the severe pain (like, in tears, after previously tolerating a thrombosed hemorrhoid), he was a condescending jerk, and tried to minimize the pain as just anxiety, initially refusing to do any exam, and never performing a DRE, before or after, actively delaying receiving the right diagnosis and treatment in a timely manner which may have helped to undo the damage he contributed to. He just said to schedule an appointment a few months out, and it would be gone by then if I used Nitroglycerin (which both didn’t work, and added to irritation). He then charged my insurance $1k for a second procedure he never performed.

On Yelp, others have described similar incidents, and being guided into a procedure branded as “painless” without explanation or concern when severe pain is the outcome. The entity had a negative reputation from both a local colorectal specialist, and PT.

I tried to switch providers at GastroHealth, but was told that wouldn’t be possible, and to seek referral to hospital system (months out) instead. After leaving a negative review, Dr Bernstein rescheduled video visits (for a rectal injury), where he contributed nothing remotely valuable.

This has caused thousands of dollars in medical bills, invasive tests, temporary disability, and near constant pain, severe enough to prevent me from being able to travel over the holidays, even after months of PT. The experience has been incredibly traumatic, to trust a doctor, and go from an already distressing amount of pain (which he did nothing of value to address), to an all new kind of pain.

submitted by /u/njgtechguy
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